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Our frequently asked questions.

  • Do you accept returns and exchanges?
    I gladly accept returns and exchanges Just contact me within: 3 days of delivery Ship items back to me within: 7 days of delivery
  • Do you accept cancellations?
    I don't accept cancellations. However, please contact me if you have any problems with your order.
  • What items can't be returned or exchanged?
    The following items can't be returned or exchanged Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons)
  • What are the conditions of returns?
    Conditions of return Buyers are responsible for return shipping cost. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Where all do you ship?
    We ship domestically within the United States. For international shipping, please send us a message or e-mail.
  • How long is the processing and shipping?
    For Domestic: Processing is usually within 24-48 hours, excluding weekends. Shipping is standard flat-rate shipping from USPS, unless specified or chosen otherwise. For international: Please send an e-mail or correspond through the Connect page.
  • What is your processing time?
    For most orders, we can process it within 1-2 business days. Weekends and holidays excluded.
  • Customs and Import Taxes
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
  • Do you take commissions?
    Yes! I am currently taking commissions for art. Please contact us via e-mail or send us a message.
  • Do you create bespoke pieces?
    Yes! We have created bespoke and customized pieces. Please reach out through e-mail or message us via the form to inquire.
  • Where can I find your music?
    You can find much of my music on all of the popular platforms, like iTunes, Amazon, Spotify, Bandcamp, or even here on this website! I have music available under the following monikers: Ethyn Ethyn Nyhte AQUAVINE Metrofox
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